What it is like to stay at St Andrew's
"I have been fortunate to have such a good team."
People staying at St Andrew’s may be here because of their mental health needs, a learning disability or an acquired brain injury. They are known as patients and sometimes as inpatients or service users.
You will be told about your rights and the Mental Health Act when you arrive at St Andrew’s and during your stay with us.
Some people use St Andrew’s services but live in the community. They may, for example, be outpatients who use our counselling services or be in supported employment at Workbridge.
What treatment and care will you have?
You will have a programme of special treatment focused on your needs. We use a recovery strategy, the Care Programme Approach (CPA) and My Shared Pathway to help patients be as involved as they would like to be in decisions about their goals, treatment and care. Your care coordinator will talk to you about your treatment and give you information about CPA.
While you are a patient at St Andrew's there are lots of opportunities to learn new skills, gain confidence and take part in valuable experiences. These include:
- therapy sessions
- educational activities
- music – including choirs and bands
- arts and crafts
- sports activities
- educational opportunities
- patient recovery forums.
You can find out more about ways patients get involved through our Patient Experience and Involvement Strategy.
Who will be looking after you?
St Andrew’s has a lot of different professional staff who will work as a multidisciplinary team (MDT) to help to look after you. These staff members include:
- social workers
- occupational therapists
The consultant psychiatrist will be the responsible clinician and the main person in charge of your care. The responsible clinician works with the clinical team to make sure you have the right assessments and treatments. Psychiatrists have been trained in understanding, assessing and treating people with mental health problems. They can prescribe medication and check if it is working or not. Psychiatrists will also work with the primary healthcare team to make sure your physical healthcare needs are met.